Start Your Easy Return Right Here
Your purchases are backed by New England Trading Co.'s 30-day Money-Back Guarantee of Satisfaction. If for any reason you are not satisfied with any item, simply return it within 30 days and we'll exchange, credit or refund the cost of the item (exception: personalized, custom, or made-to-order items).
All products are guaranteed from defects for a full year from the date of shipment.
All Wicked Good Doormats are guaranteed against manufacturer defects 3 years from the date of shipment.