Customer Reviews

Based on 18 reviews
94%
(17)
6%
(1)
0%
(0)
0%
(0)
0%
(0)
C
C Watson
Nice glasses but lat/long ONLY if requested

These are really nice glasses and the engraving is done well. However, while the title of the glasses is "Latitude Longitude," by default the glasses are engraved with GPS coordinates, which are very different. If you look closely at the product description, they say "GPS" even though the title, which I think most people pay attention to say "Latitude Longitude." If you want Latitude Longitude on your glasses, you apparently have to make that a special request. Very frustrating and poorly marketed. I was shocked when I got them for a family member who is a sailor and for whom lat long has particular meaning. Unfortunately, there were no returns, merely a small discount if I wanted to buy them again but with the lat/long request.

Hi Chris, thanks for your feedback. The engraving format will follow exactly what is on the product image - personalized to your specific address. If you want a different format - no problem at all. Just let us know and we will be happy to honor that request. Thanks!

C
Cherie Murach
Very pleased

Love these glasses so much!!

Cherie, thank you so much for sharing!

M
Marianne Steinmetz
Awesome customer service and products

I love this company and their customer service in a time when it is non existent is refreshing. I have recently found them online and purchased gifts for family and friends..who absolutely loved my choices and your products. You are my go to shop for now on..your personal service and patience when I did mess up my order was above and beyond..thank you Paige. I so appreciated my emails being responded to immediately.
Also to find gifts for loved ones who have everything..well was awesome to find such special pieces that they were truly overjoyed to receive. Thank you!

Marianne, thank you so much for your kind words, and for your trust and support! We are always here for you!

D
Deleted user
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(redacted)

Thank you, Wendy!! So happy you love them! I would have thanked you sooner but we just relocated our warehouse to Kennebunk. I like to read and respond to all review personally. Thank you so much, again! - Karen

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Deleted user
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So glad you are happy with them! Thank you, Phil!

  • Fast Shipping

    Most products leave our warehouse in 1-2 business days

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  • SMALL BUSINESS

    100% woman-owned business in Wells, Maine